Booking Questions & Answers *How soon can I book a sitter? We can usually arrange a sitter with 3 hours’ notice. *What time zone are bookings in? All booking times are in Central Time (CT). *What is the minimum booking length? Minimum means this is the closest amount of time you believe you will need a sitter and are booking her time. If you come back early, you still need to pay for the number of hours you booked. If you need to stay out longer, simply ask your sitter if she is available. *How do I book multiple sitters or multiple days? If you need two sitters for the same time, fill out a separate booking form for each sitter so both can be scheduled. Each day must also be booked separately so our system can match you with the right sitter for each date and time. *What if I have two sitters? When two sitters are assigned, the number of children is split in half for payment purposes. *How do I change my time or sitter? Log in at www.30AandCoastalBabysitters.com, click “My Bookings,” cancel the one you no longer need, then rebook with your updated details. You can also let your sitter know in the group chat, but changes are not guaranteed if they have other bookings. *How do I cancel? Go to “My Bookings” and remove your booking. If you cancel within 24 hours of your start time, there is a 50% charge based on the minimum hours booked and the number of children. *How do I pay my sitter? Payment is due at the end of your booking. Your sitter will take payment using the Square app on her phone. No deposit is needed, and we never store your card information. *Can I tip my sitter? Tips are optional but always appreciated. Most families tip 18–25% for great care. You can tip in Square or with cash, and your sitter keeps 100% of the tip. A 20% gratuity will be automatically applied in the following situations: 6 or more children 2 2 or more caregivers Holidays Large events Spilt payments Invoice payments Auto gratuity will be included in your final total *Do you do hotel bookings? Yes! *What does the caregiver need from me? To ensure everything runs smoothly, caregivers need a few key things upon arrival: Wi-Fi information Gate codes Parking details - any parking tickets, garage, valet or parking fees incurred during the booking are the responsibility of the client and will be added to your total Routines or special instructions If there are pets they have not been disclosed on Booking Form *Can sitters watch children at the beach or pool? Yes. All sitters are swim-ready!